• Extended Warranty

    Boost profits and charm customers with the perfect product protection plans.

  • Registration

    Know and keep your customers close with an oh-so-simple registration experience.

  • Claims Plus

    Win over customers and unlock cost savings with automated, positive issue resolutions.

Login

Extended Warranty

Clyde makes it easy to offer product protection plans that boost profits and charm customers.

Easy, breezy, bountiful coverage

Discover more with Clyde

See Clyde in action
See Clyde in action

The Purchase Experience

Sell with a truly seamless shopping flow

Launch your custom ecommerce experience

Our warranty and conversion experts partner with you to design experiences specifically for your goals, from driving more top-line revenue to winning customers from competitors. With Clyde, you can count on:

  • Program plans built just for your brand
  • Expert guidance to optimize performance
  • Integrations that enhance your tech stack

Offer your warranties (pretty much) anywhere

Meet your customers where they’re most likely to convert — from product pages to customer support channels to registration flows. With Clyde, warranty programs can be offered anywhere, across all channels:

  • Mobile apps
  • Checkout pages
  • Product detail pages
  • Customer service pages
  • Customer support chats

Go beyond warranties to engage your customers

Clyde warranties are a wonderful way to identify your most committed customers and unlock additional revenue. Send fully branded post-purchase emails with promotional offers, purchase anniversary upsells, and much more:

  • Free services
  • Club memberships
  • Monthly giveaways
  • Promotional contests
  • Discounts and bundles
  • Cross-sells and upsells
00
03

The Purchase Experience

Sell with a truly seamless shopping flow

Our warranty and conversion experts partner with you to design experiences specifically for your goals, from driving more top-line revenue to winning customers from competitors. With Clyde, you can count on:

  • Program plans built just for your brand
  • Expert guidance to optimize performance
  • Integrations that enhance your tech stack

The Claims Experience

Designed for customer peace of mind

Give customers their own self-serve dashboard

Automated for you, awesome for them. Clyde saves your customer service team precious time by giving your customers instant access to their own dashboards where they can manage their products and protection plans.

  • File and resolve claims
  • View contracts and terms
  • Buy additional coverage
  • Purchase more products

Surprise customers with instant resolutions

Clyde makes claims easy and fast. The customer submission flow is optimized for mobile and designed to turn their answers into your insights. And the best part? Claims go from zero to resolved in less than 60 seconds.

  • Mobile-first interface
  • Easy submission flow
  • Cheetah-fast claim decisions
  • Custom resolution options

Assure positive outcomes every time, no matter what

Clyde ensures every customer has positive next steps with flexible resolution options, built-in troubleshooting, smooth handoffs to your customer support team, and thoughtfully designed customer experiences:

  • Instant promo codes, payouts, or re-buying options
  • Consolation discount offers (and more)
  • Direct connections to repair centers
00
03

The Claims Experience

Designed for customer peace of mind

Automated for you, awesome for them. Clyde saves your customer service team precious time by giving your customers instant access to their own dashboards where they can manage their products and protection plans.

  • File and resolve claims
  • View contracts and terms
  • Buy additional coverage
  • Purchase more products

The Merchant Experience

Easily manage everything in one place

Your dashboard to maximize Customer Lifetime Value

Clyde makes all the data and actions you need available at a glance. Manage your omni-channel customer experience breezily — resend contracts, review and file claims, adjust resolutions, and so much more.

  • Permission-based dashboard with unlimited seats
  • Configurable email notifications
  • Detailed customer claims history
  • View customer LTV, NPS, and more
  • Contract and claims management

Connect Clyde to level up your ecommerce stack

Get started and accelerate quickly with our pre-built integrations and strategic agency partnerships. Our one-time catalog integration ensures all new products and variants are listed and optimized automatically.

  • Integrations
  • Shopify
  • Magento
  • BigCommerce
  • Salesforce Commerce Cloud
  • Klaviyo
  • Agencies
  • Half Helix
  • Sama Labs
  • Hawke Media
  • Object Edge
  • In Social

Elevate your ecommerce strategy with warranty data

Warranties are a window into understanding your business more deeply. Clyde collects and aggregates meaningful feedback from highly engaged customers so you have answers to questions like:

  • What types of customers buy warranties?
  • Why do customers make claims (vs. returns)?
  • Where are products running into quality issues?

Using Registria and want to add warranties into your product registration flow?

00
03

The Merchant Experience

Easily manage everything in one place

Clyde makes all the data and actions you need available at a glance. Manage your omni-channel customer experience breezily — resend contracts, review and file claims, adjust resolutions, and so much more.

  • Permission-based dashboard with unlimited seats
  • Configurable email notifications
  • Detailed customer claims history
  • View customer LTV, NPS, and more
  • Contract and claims management

Using Registria and want to add warranties into your product registration flow?

Why folks love Clyde

  • Increased conversion rates
  • Optimized checkout flows
  • More direct shoppers
Ecommerce leads and owners
01
  • Industry-best claims filing
  • Boosted customer satisfaction scores
  • Single decision-point for customer issues
Customer experience teams
02
  • Higher customer lifetime value (CLV)
  • Massive increase in high margin revenue
  • Industry leading attachment rates
Finance and strategy teams
03
  • Exceptional customer support
  • Easy-to-use contract dashboard
  • Fast and simple claims processing
(Soon to love you) customers
04

Use cases

01/03
Margot Grinberg • VP eCommerce
We partnered with Clyde to provide our customers with the peace of mind they’re looking for. The technology allowed us to launch the service quickly and offers a great user experience, which helps us provide value to our customers and drive loyalty.
The integration was simple and frictionless. Anything that adds to the top line, helps our customers, and is low effort is a no-brainer. There are no upfront costs associated with Clyde, so it was really a win-win for everyone
We knew we needed a seamless warranty program, but we had no idea where to begin. Then we found Clyde. The onboarding was super easy and our customers have had an amazing experience — the result is increased revenue without the backend hassle.

Resources

FAQ